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Care Leavers Line
1800 994 686 (Available 9-4:30pm weekdays)
careleaversline@facs.nsw.gov.au
People who have left care and those who are about to leave care are encouraged to get in touch if they have questions or are in need of support.


YOU Homepage
Navigate the YOU webpage for comprehensive information on leaving and aftercare supports.


Specialist aftercare services
(Select, Information for children and young people in OOHC, then select, Planning for your future and support after care and scroll down to Contact detail for specialist after care services.)

Support and advice to care leavers aged between 15 and 25 in areas such as living skills, access to education and employment, health and housing services.


Smart & Skilled NSW
Seek help through the NSW Government Smart and Skilled Fee-Free scholarships.


Resolve App
Download it via Windows, Google Play and Apple App Store

Smartphone app that helps young people who have been in care on their journey to independence.

Emergency Support

  • Police /Ambulance /Emergency Services

  • Kids Helpline

    Kids Helpline

    1800 55 1800 (Available 24/7)

    Free, confidential and anonymous telephone and online counselling service.

  • Lifeline

    Lifeline

    Telephone: 13 11 14 (Available 24/7)

    Text Message: 0477 13 11 14 (Available 24/7)

    24-hour telephone, online messaging and text messaging counselling support.

  • Mental Health Line

    Mental Health Line

    1800 011 511 (Available 24/7)

    24-hour professional help, advice and referrals to local mental health services.

  • Child Protection Helpline

    Child Protection Helpline

    132 111 (Available 24/7)

    Report a child who has been abused, neglected or is at significant risk of harm.

  • Full Stop Australia (Formally NSW Rape Crisis)

    Full Stop Australia (Formally NSW Rape Crisis)

    1800 424 017 (Available 24/7)

    Telephone and online counselling service for anyone in Australia who is at risk of or has experienced sexual assault, family or domestic violence.

  • Domestic Violence Line

    Domestic Violence Line

    1800 65 64 63 (Available 24/7)

    Counselling and referrals to women experiencing domestic and family violence.

  • MensLine Australia

    MensLine Australia

    1300 78 99 78 (Available 24/7)

    Counselling support for men with concerns about mental health, anger management, family violence (using and experience), addiction, relationship, stress and wellbeing.

  • 1800RESPECT

    1800RESPECT

    1800 737 732 (Available 24/7)

    National counselling service for anyone affected by sexual assault and domestic family violence.

  • Alcohol and Drug Information Service (ADIS)

    Alcohol and Drug Information Service (ADIS)

    1800 250 015 (Available 24/7)

    Information, support and referrals for those affected by alcohol and other drug use.

  • Link2Home Homelessness

    1800 152 152 (Available 24/7)

    Statewide homelessness information and referral telephone service.

  • After Hours GP Helpline, Healthdirect

    After Hours GP Helpline, Healthdirect

    1800 022 222 (Available when local after-hour GP services are not available)

    Outside Major Cities: 6pm-7:30am weekdays, from 12pm Saturday and all day Sunday & Public Holidays

    Within Major Cities: 11pm – 7:30am weekdays, from 6pm Saturday and all day Sunday & Public Holidays

    Talk to a registered nurse about your symptoms and they may offer you a call back or a video call from a GP who can provide advice after hours.

  • NSW Sexual Health Infolink

    NSW Sexual Health Infolink

    1800 451 624 (Available 9am – 5:30pm Weekdays, excluding public holidays)

    Telephone and internet based information and referral service on sexual health

Additional Support